SQ Cookie uses this site to advertise and market its service, which provide customers with high-quality desserts and fun workshops whilst simultaneously providing the best online experience when placing your order(s).

However, SQ Cookie is also committed in protecting the privacy of its users and customers and we strongly believe that our customers have the right to know everything pertaining the collected information, how the information is being used and how you may opt out of providing this information.

This privacy policy below explains how we use your information and explains what you can expect from SQ Cookie.

Please note that by using this site, you indicate your acceptance of SQ Cookie Privacy Policy.

What are some of the information that is being collected?

We collect personally identifying information from voluntary user registrations, requests for information, surveys, contact forms and emails.

We also collect non-personally identifying information when you visit our website about which pages you visit, how long you visit certain pages, and how you arrived at our website among other things.

Why do you need to collect this information?

The information we collect allows us to improve your user experience through the customisation of content and layouts of various pages.

It also enables us to respond to your requests for information and keep you informed about new features and services that we offer, along with any content that we provide through our newsletters.

In addition, some information is shared with reputable organisations who may contact you with special offers of possible interest.

How is the collected information being used?

We may use your personal information with non-personal information that we have collected in a manner such that the end-product does not personally identify you or any other user of our site.

We may make your personal information non-personally identifiable by either combining it with information about other users (aggregating your personal information with information about other users) or by removing characteristics (such as your name or email address) that make the information personally identifiable. This process is known as de-personalising your information.

You grant us a royalty-free, worldwide, perpetual, irrevocable and fully transferable right and license to use your personal information in connection with the creation and development of analytical and statistical analysis tools relating to the use of the customer data we collect in providing the site and our services (the “Analytical Data”).

We are expressly authorised to make any commercial use of the Analytical Data, including without limitation, sharing the Analytical Data with third parties, provided that we do not sell, trade, or otherwise, transfer from us any part of the Analytical Data that personally identifies any of our website users.

Who do you share my information with?

We may make our customer e-mail addresses, postal addresses and telephone numbers available to other reputable businesses whose products or services may be of value to you.

If you do not wish to share your information with other companies or organisations, please let us know by contacting us at info@sqcookie.com.my

Is it possible for me to see the information you’ve collected from me?

Yes. Upon request, we will provide you with access to your personal account information, account status, contact information, and other information that we collect.

You may access the information by emailing us a request at info@sqcookie.com.my

We also allow visitors to correct any inaccuracies in their contact information simply by emailing the changes to us at info@sqcookie.com.my

How can I delete my user login and details?

You may submit a requests via contact us page or by emailing us a request at info@sqcookie.com.my

Our personnel will contact you, then follow with the user account verification and deletion process.

What are cookies?

We use cookies to store your individual user preferences in order to make your user experience more enjoyable in the future.

Cookies are tiny bits of information stored by your browser on your computer’s hard drive. Most browsers are initially setup to accept cookies by default and they are commonly found on many websites throughout the Internet.

If you wish to disable cookies, there is a simple procedure in most Internet browsers that allow you to turn it off. However, note that cookies may be required to use certain features of our website and that of many others.

We may also use third-party advertising companies to serve ads when you visit our website. These companies may use information (non-personally identifying) about your visits to this and other web sites in order to provide advertisements about goods and services of interest to you.

If you would like more information about this practice and become aware of your choice to not have this information used by companies, please contact us at info@sqcookie.com.my

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